TERMS AND CONDITIONS


[08:39, 25/10/2022] Eshaam Abrahams: Our drivers and your guides are trained and possess the necessary qualifications and documents.

PRICES

Prices are subject to change without prior notification. Prices are also subject to adjustment in the event of changes in government imposed taxes, fuel price, hotel charges, tourism levies, and or the introduction of national, regional, or local taxes or levies of whatever nature.


All prices and rates are quoted in ZA Rand unless otherwise specified. Payment in an approved foreign currency will be accepted at the rate of exchange applied by the bankers of EA Travel at the time of receipt of payment. Any shortfall resulting from exchange rate fluctuations will be for the account of the passenger.


TOUR PRICE EXCLUSIONS

The tour price excludes Any tips and gratuities (left to the individual’s discretion); personal items (beverages, cigarettes, telephone calls, room service, laundry.

Twenty-five percent (25%) of any tour price is due and payable on booking the tour. Final payment is due and payable 30 days before departure. Bookings made within 30 days of departure must be accompanied by full payment. Our offices in Cape Town, accept (Visa, MasterCard, In the event of payment being made by credit card, a surcharge of 3% applies to the total tour price.


CHILD POLICY

Children of all ages are welcome on our scheduled day tours. 

Children Discounts

Children 12 years and under pay only 50% of the tour price provided they are accompanied by an adult on day tours.

As a courteousy, EA Travel is able to provide child seats when required, however, we do advise that guests supply their own seats for children and

infants. EA Travel cannot be held responsible should the seats provided not be suitable for the guests’ requirements 


AMENDMENTS & CANCELLATIONS

All amendments & cancellations shall only be valid if received by EA Travel in writing.

For any reservation cancelled within 30 days of the arrival date, a charge to the full value of the service booked will be made and any refund is subject to the discretion of the management. These cancellation fees are also subject to the discretion of EA Travel Tours and Transport Services.

Amendments and all cancellations en route must be made with EA Travel Tours And Transport Services directly. Please note that en route cancellations and amendments may incur additional fees as determined by EA Travel Tours And Transport Services .Any such amounts due as a result of such amendments or cancellations are payable directly to EA Travel Tours And Transport Services.


No refunds will be made for no-shows, or any unused services irrespective of whether they form part of the basic tour price, or whether they are in respect of pre-booked optional arrangements.



TRANSPORTATION

Transportation is in air-conditioned luxury SUV’s, Minivans, Quantums or Sprinters appropriate to the requirements of the tour and based on passenger numbers.

EA Travel Tours And Transport reserves the right to sub-contract in an emergency, and when this right is exercised the substitute vehicle will, as far as circumstances permit, compare equally with vehicles of EA Travel Tours And Transport Services 


RIGHT OF ADMISSION RESERVED

EA Travel Tours and Transport Services shall at its discretion enforce conduct rules, and reserves the right to decline to accept or retain any person as a passenger. Passengers shall obey every lawful instruction of any employee of EA Travel Tours And Transport Services.


FORCE MAJEURE

EA Travel is not liable for failure to perform its obligations if such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster) government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of electricity or telephone service.

STANDARD & SAFETY

EA Travel Tours and Transport Services undertakes that

The vehicles provided are large enough to accommodate the number of passengers and luggage.

All drivers are licensed in terms of local legislation

All vehicles are safe and comply with relevant safety regulations.

[08:50, 25/10/2022] Eshaam Abrahams: INSURANCE

All travellers are advised to and are solely responsible to take out comprehensive travel insurance and to familiarise themselves with any exceptions and conditions as may be imposed by the insurance company or underwriters issuing the policy of insurance which they select.

EA Travel Tours And Transport Services holds Passenger Liability Insurance between 5 to 20 Million Rand per vehicle and Public Liability Insurance of 5 Million Rand.


LIMITATION OF LIABILITY


EA Travel Tours And Transport Services is indemnified and held harmless against any and all claims, losses, damages and/or costs, howsoever caused, arising directly or indirectly from these Terms and Conditions and any tours operated or organised by EA Travel Tours And Transport Services .Nothing in this Agreement shall operate so as to exclude or in any way limit the Travellers´ or EA Travel’s liability for fraud, or for death or personal injury caused by either´s negligence or any other liability that may not be excluded or limited as a matter of law.

DISCLAIMER


EA Travel Tours And Transport Services and their employees, associates shall not be responsible for and shall be exempt from any liability in respect of any loss, damage, injury, accident, delay or inconvenience to any person or their luggage or other personal property whether the same shall occur and whether the same shall arise from or be occasioned by the negligence of EA Travel  Tours and Transport Services their employees, associates and other persons indirectly in the employ or service of EA Travel Tours And Transport Services or otherwise under any circumstances whatsoever


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